Privacy Policy

Last updated: August 16, 2026

Legal entity: Shanghai Luoyun Industrial (上海络蕴实业), Shanghai, China. Contact: keal@luoyunevparts.com.

1. Information We Collect

When you use our inquiry form or contact us, we collect the information you provide: your name, company name, email address, country/region, estimated order quantity, and the details of your product inquiry. We may also collect basic technical data (browser type, device, pages visited) through standard website logs.

2. How We Use Your Information

• To respond to your inquiries and provide quotations or product catalogs;
• To communicate with you about orders, delivery and after-sales support;
• To send marketing or product updates only if you have consented;
• To improve our website and service quality.

3. Sharing of Information

We do not sell your personal information. We may share it only with service providers who help us operate the website or fulfill orders (e.g., logistics, email services), and only to the extent necessary, under confidentiality obligations.

4. Data Retention

We keep inquiry records as long as needed for business follow-up and legal compliance, and delete or anonymize them when no longer required.

5. Your Rights

You may request access to, correction of, or deletion of your personal data at any time by emailing keal@luoyunevparts.com. We will respond within a reasonable time.

6. Contact

Questions about this policy: keal@luoyunevparts.com · WhatsApp: +86 199 0163 8830